Measure What Matters
Tie analytics to outcome proxies: meters installed, food saved, commute miles shifted. Build dashboards that combine web events with program data. When copy changes behavior, celebrate publicly. How might we measure impact in your context?
Measure What Matters
Screenshots of reader notes—“you made composting feel normal”—can guide editorial priorities better than vanity metrics. Capture themes, refine messages, and close the loop with thank-you replies. Share a comment that changed your approach.